Shipping & Returns Information

     

    Shipping information

     

    • Business days are Monday-Friday, excluding federal holidays within the United States.
    • Please allow a 1-2 business day handling time for all orders to process and ship.
    • Tracking will be provided 24 hours after the order has shipped.
    • Please do not include both a physical address AND a PO Box. Orders containing both will be sent to what is first in the address line by default.
    • Orders placed on weekends and after 2 p.m. EST on weekdays may not be processed until the next available business day.
    • Please review your order and shipping information to make sure all the information is accurate before submitting.
    • Orders may not be changed or canceled once the order is submitted.

     Standard shipping times:

    • Continental US Street and PO box: 3-5 business days
    • Alaska and Hawaii Street and PO box: 5-7 business days
    • US Protectorates and Canada Street and PO box: 6-9 business days
    • APO/FPO Street and PO box: 15-30 business days

    Expedited Shipping times:

    • Continental US Street and PO box:  1-3 business days
    • Alaska and Hawaii Street:  2-4 business days
    • US Protectorates 
    • APO/FPO Street and PO box: 8-16 business days

     

     There will be a surcharge for expedited shipping or for orders shipping to Alaska, Hawaii or Continental US PO boxes.


    Sales Tax

    • 9.25% Sales Tax will be charged on orders delivered to Tennessee.

     

     Returns/Exchange Policy

    • Returns and exchanges will be accepted within 30 days of purchase.
    • Customers must email us at orders@revupsports.com to obtain a prior authorization code before shipping a return or exchange.
    • If the item returned is worn, damaged, or not in its new/original packaging, we will not grant the exchange/refund request.
    • Please do not ship the shoes in the manufacturer's shoe box. 
    • Please place the shoes in the shoe box and ship them in a 2nd shipping box.
    • RETURNS SHIPPED IN THE SHOE BOX ALONE WILL NOT BE ACCEPTED.
    • If you are exchanging please email us with the product or size you would like along with a contact telephone number.
    • Once your return is received and inspected, your return/exchange will promptly be processed.
    • Shipping costs may not be refunded unless an incorrect or defective item was sent.


    ***Please note that we cannot guarantee your return or exchange without the addition of a package tracking service. Please keep that information for your records.

    If you have an additional questions or concerns, please call 1-855-812-1854 (M-F, 8am-5pm EST) or email, orders@revupsports.com

     

    Payment Options

    RevUp Sports accepts all major credit cards and Pay Pal as payment.