Free shipping on all orders over $120 to continental US

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Shipping & Returns Information

 

Shipping Information

  • Our business days are Monday-Friday 8:30 am - 5:00 pm EST. We are closed during most federal holidays within the United States.
  • Please do not include both a physical address AND a PO Box. Orders containing both will be sent to what is first in the address line by default.
  • Orders placed on weekends and after 2:00 pm EST on weekdays may not be processed until the next available business day.
  • Please review your order and shipping information to make sure all the information is accurate before submitting.
  • Orders may not be changed or canceled once submitted.

 Standard Shipping

  • Continental US Street and PO box: 3-5 business days**
  • Alaska and Hawaii Street and PO box: 5-7 business days**
  • US Protectorates and Canada Street and PO box: 6-9 business days**
  • APO/FPO Street and PO box: 15-30 business days
  • International outside US: 10-25 business days

Expedited Shipping

  • Continental US Street and PO box: 2-4 business days**
  • Alaska and Hawaii Street:  2-5 business days**
  • US Protectorates and Canada Street and PO box: 2-5 business days**
  • APO/FPO Street and PO box: 8-16 business days
  • International outside US: 3-6 business days

 * There will be a surcharge for expedited shipping or for orders shipping to Alaska, Hawaii or Continental US PO boxes.
 ** Some brands may have longer handling times than others.

 

Sales Tax

  • Sales Tax will be charged on orders delivered to Tennessee and Kentucky.

 

 Returns & Exchange Policy

  • Returns and exchanges will be accepted within 30 days of purchase.
  • Customers must email us at orders@revupsports.com to obtain a prior authorization code before shipping a return or exchange. 
  • Once authorized the customer will be sent a prepaid return label.
  • If the item returned is worn, damaged, or not in its new/original packaging, we will not grant the exchange/refund request.
  • Please do not ship the shoes in the manufacturer's shoe box only. Please place the shoes in the shoe box and then within a second shipping container.
  • RETURNS SHIPPED IN THE SHOE BOX ALONE WILL NOT BE ACCEPTED.
  • If you are exchanging please email us with the product or size you would like along with a contact telephone number.
  • Once your return is received and inspected, your return/exchange will promptly be processed.
  • Shipping costs may not be refunded unless an incorrect or defective item was sent.

 * Please note that we cannot guarantee your return or exchange without the addition of a package tracking service. Please keep that information for your records.

 

Payment Options

  • We accept all major credit cards and PayPal as payment.

 

If you have an additional questions or concerns please call 1-855-812-1854 or email, orders@revupsports.com